Terms of Service

Last Updated: January 1, 2026

1. Introduction and Acceptance

Welcome to Pizza luce ("we," "us," "our," or "Company"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," or "User") and Pizza luce, governing your access to and use of our website located at pizzasluce.digital (the "Website"), our mobile applications, and all related services, features, and content (collectively, the "Services").

Agreement to Terms: By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must not use our Services.

Eligibility Requirements: You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. By using our Services, you represent and warrant that you meet these eligibility requirements.

Account Responsibility: You are responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Updates to Terms: We reserve the right to modify these Terms at any time, effective upon posting the updated Terms on our Website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically for any changes.

2. Definitions

For purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Pizza luce, a food service business operating in the United States.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
• "Services" refers to our website, mobile applications, food delivery and pickup services, catering services, and all related features, tools, and content.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, and other materials available through our Services.
• "Website" refers to our website located at pizzasluce.digital and all associated pages and subdomains.
• "Order" refers to a request for food products or services submitted through our Services.
• "Products" refers to all food items, beverages, and related products offered through our Services.
• "User Content" refers to any content, including but not limited to reviews, comments, photos, or other materials, that you submit, post, or upload to our Services.

3. Use of Services

3.1 Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. Specifically, you may:

• Browse our menu and product offerings
• Place orders for food delivery or pickup
• Create and maintain a user account
• Submit reviews and feedback about our products and services
• Access promotional offers and loyalty programs
• Contact customer support
• Use our Services in compliance with all applicable laws and regulations

You agree to provide accurate, current, and complete information when using our Services and to update such information to maintain its accuracy.

3.2 Prohibited Use

You may not use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Services. Specifically, you agree not to:

• Violate any local, state, national, or international law or regulation
• Transmit or post any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
• Attempt to gain unauthorized access to our systems, networks, or data
• Use automated systems, robots, or data mining techniques to access or collect information from our Services
• Infringe upon our intellectual property rights or those of third parties
• Send spam, unsolicited communications, or engage in other disruptive activities
• Provide false, misleading, or fraudulent information
• Interfere with or disrupt our Services or servers
• Use our Services for commercial purposes without our express written consent
• Reverse engineer, decompile, or disassemble any software or technology used in our Services
• Create multiple accounts to circumvent restrictions or abuse promotions
• Share your account credentials with third parties

4. User Accounts

Registration Requirements: To access certain features of our Services, you may be required to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information and updating it as necessary.

Account Security: You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Accurate Information: You warrant that all information provided during account registration and thereafter is truthful, accurate, current, and complete. We reserve the right to refuse service, terminate accounts, remove or edit content at our sole discretion.

One Account Per Person: You may maintain only one active account at any time. Creating multiple accounts to circumvent restrictions, abuse promotions, or for any other reason is strictly prohibited and may result in termination of all associated accounts.

Account Termination Rights: We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms, fraudulent activity, or abuse of our Services. Upon termination, your right to use our Services will cease immediately.

5. Products and Services

Product Descriptions: We strive to provide accurate descriptions, images, and pricing information for all products offered through our Services. However, we do not warrant that product descriptions, images, or pricing are accurate, complete, reliable, current, or error-free. All product images are for illustrative purposes only and may not accurately reflect the actual product.

Pricing and Availability: All prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or refuse orders at our sole discretion. Product availability may vary by location and time. We will make reasonable efforts to notify you if ordered items are unavailable.

Order Acceptance and Cancellation: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. Order cancellation policies are as follows:

• Orders may be cancelled without charge up to 15 minutes after placement
• Orders in preparation may be cancelled with a 25% cancellation fee
• Orders that have left our premises for delivery cannot be cancelled
• Order modifications may be accommodated if requested within 10 minutes of placement and before preparation begins

Delivery Terms and Timing: Delivery services are subject to the following terms:

• Delivery is available within our designated service areas only
• Minimum order requirements may apply for delivery services
• Estimated delivery times are approximate and may vary due to weather, traffic, or high demand
• Delivery fees and gratuities are clearly disclosed before order completion
• You must be available to receive delivery at the specified address
• We are not responsible for orders delivered to incorrect addresses provided by you
• Temperature-sensitive items will be maintained at appropriate temperatures during delivery

Food Quality Guarantee: We are committed to providing high-quality food products. If you are not satisfied with your order due to quality issues, please contact us within 24 hours of delivery for a resolution, which may include replacement or refund at our discretion.

Returns and Refunds: Due to the perishable nature of our food products, we do not accept returns. Refund requests will be evaluated on a case-by-case basis in accordance with our Refund Policy, which can be found at refund.html.

6. Intellectual Property

Our Ownership: All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Pizza luce or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Trademarks: Pizza luce, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza luce or our affiliates or licensors. You must not use such marks without our prior written permission.

Limited License to Users: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Services for your personal, non-commercial use only. This license does not include any right to resell or make any commercial use of our Services or their contents.

Restrictions on Use: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as generally and ordinarily permitted by your web browser or as expressly permitted in these Terms.

Copyright Infringement Reporting: We respect the intellectual property rights of others and expect users to do the same. If you believe that any content on our Services infringes your copyright, please contact us with the following information:

• A description of the copyrighted work that you claim has been infringed
• A description of where the allegedly infringing material is located on our Services
• Your contact information, including email address and phone number
• A statement that you have a good faith belief that the use is not authorized by the copyright owner
• A statement that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner
• Your electronic or physical signature

7. User Content

Responsibility for Your Content: You are solely responsible for any content you submit, post, or upload to our Services ("User Content"), including reviews, comments, photos, or other materials. You represent and warrant that you own or have the necessary rights to use and authorize us to use all User Content in the manner contemplated by these Terms.

License Grant to Company: By submitting User Content to our Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with our Services and our business, including for promoting and redistributing part or all of our Services.

Prohibited Content: You may not submit User Content that:

• Is false, misleading, or fraudulent
• Is defamatory, abusive, harassing, threatening, or hateful
• Violates any third party's rights, including intellectual property rights
• Contains or promotes illegal activities
• Contains viruses, malware, or other harmful computer code
• Is sexually explicit or obscene
• Violates any applicable laws or regulations
• Contains personal information of other individuals without their consent

Right to Remove Content: We reserve the right, but not the obligation, to monitor, edit, or remove User Content that we determine in our sole discretion violates these Terms or is otherwise objectionable. We do not endorse any User Content or any opinion, recommendation, or advice expressed therein.

No Endorsement: The presence of User Content on our Services does not constitute endorsement by us of such content or the individuals or entities who submitted it.

8. Disclaimers

'As Is' Service Provision: OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

No Warranty of Uninterrupted Service: WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE RELIABILITY, ACCURACY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION AVAILABLE THROUGH OUR SERVICES.

Third-Party Content Disclaimer: OUR SERVICES MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES OR SERVICES THAT ARE NOT OWNED OR CONTROLLED BY US. WE HAVE NO CONTROL OVER, AND ASSUME NO RESPONSIBILITY FOR, THE CONTENT, PRIVACY POLICIES, OR PRACTICES OF ANY THIRD-PARTY WEBSITES OR SERVICES.

Professional Advice Disclaimer: THE INFORMATION PROVIDED THROUGH OUR SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE. YOU SHOULD CONSULT WITH APPROPRIATE PROFESSIONALS FOR ADVICE CONCERNING YOUR SPECIFIC SITUATION.

9. Limitation of Liability

Maximum Liability Limits: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Total Liability Cap: IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Excluded Damages: WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM:

• USE OR INABILITY TO USE OUR SERVICES
• DELIVERY DELAYS DUE TO CIRCUMSTANCES BEYOND OUR CONTROL
• THIRD-PARTY ACTIONS OR OMISSIONS
• SECURITY BREACHES RESULTING FROM YOUR FAILURE TO PROTECT YOUR ACCOUNT
• ERRORS OR OMISSIONS IN CONTENT
• TEMPORARY INTERRUPTIONS IN SERVICE

Essential Purpose Failure: THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE.

Jurisdictional Variations: SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

User Indemnification of Company: You agree to defend, indemnify, and hold harmless Pizza luce, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our Services
• Your violation of any term of these Terms
• Your violation of any third party right, including without limitation any copyright, property, or privacy right
• Any claim that your User Content caused damage to a third party
• Your negligent acts or omissions
• Your fraudulent or illegal conduct

Defense and Settlement Rights: This defense and indemnification obligation will survive these Terms and your use of our Services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of these claims.

Survival of Indemnification: Your indemnification obligations set forth in this section will survive termination of these Terms and your use of our Services.

11. Third-Party Links and Services

No Responsibility for Third Parties: Our Services may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by us. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Third-Party Terms Apply: Your interactions with third-party websites and services are governed by their respective terms of service and privacy policies. We encourage you to review these terms before engaging with third-party services.

No Endorsement: The inclusion of links to third-party websites or services does not constitute endorsement, approval, or recommendation by us of such websites or services or any content, products, or services available through such websites or services.

12. Termination

Company Right to Terminate: We may terminate or suspend your account and bar access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

User Right to Terminate: You may terminate your account at any time by contacting us or by using the account deletion features available in our Services.

Effect of Termination: Upon termination, your right to use our Services will cease immediately. If you wish to terminate your account, you may simply discontinue using our Services. All provisions of these Terms which by their nature should survive termination shall survive termination.

Survival of Provisions: The following provisions will survive termination of these Terms: intellectual property rights, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

13. Governing Law and Disputes

Applicable Law: These Terms shall be interpreted and governed by the laws of the State of Arizona and the United States, without regard to conflict of law provisions.

Dispute Resolution Process: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or our Services, the parties agree to first attempt to resolve the dispute through good faith negotiations.

Jurisdiction and Venue: Subject to any arbitration provisions that may apply, any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Arizona, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14. Changes to Terms

Right to Modify: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Notification of Changes: We will notify users of material changes by posting the updated Terms on our Website with a new "Last Updated" date and may also provide notice through our Services or via email.

Continued Use Equals Acceptance: Your continued use of our Services after we post any modifications to these Terms will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms.

Review Responsibility: It is your responsibility to review these Terms periodically for updates. If you do not agree to the modified terms, you should discontinue your use of our Services.

15. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, shall constitute the entire agreement between us concerning our Services.

Severability: If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

Force Majeure: We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other cause that is beyond our reasonable control.

Headings for Convenience: The section titles in these Terms are for convenience only and have no legal or contractual effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

For legal notices and correspondence related to these Terms, please send written communication to the address listed above or email us at the provided email address with "Legal Notice" in the subject line.

These Terms of Service are effective as of the date last updated above and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.